Contact Us

The ESI Preservation Coordinator or designee is responsible for facilitating the IT preservation hold efforts at the university and ensuring information is extracted from Texas A&M IT services in a timely manner. Looking for more help? Check out our FAQs.

Email

Please send messages related to IT preservation holds and Public Information Request extractions to ciso@tamu.edu.

After Hours Support

For time-sensitive matters that cannot wait until the next business day, please contact ciso@tamu.edu. The ESI Preservation Coordinator or designee will attempt to resolve the matter as soon as practical.

Onsite Meetings

The ESI Preservation Coordinator or designee is available to meet with college or division staff about IT preservation hold and Public Information Request extractions throughout the week if the schedule allows. A college or division staff member should schedule date, time, location, and purpose of the meeting using ciso@tamu.edu.